19 - 9 - 13
The scammer warns that Lynches River will disconnect the member's electric service if the customer fails to make an immediate payment, usually within one hour.
The thief instructs the member to purchase a prepaid debit card. The scammer asks the member to call him or her back with the prepaid debit card's receipt number and PIN number, which grants instant access to the card's funds.
If you receive such a call, don't do what they ask. Hang up and call the co-op. We'll verify the status of your account.
Unfortunately, there's a new twist on fraud—fraud by text.
A member may receive a text message to the effect of, "Your electric service account with Lynches River Electric Cooperative has been hacked. Text back 'send now' to reactivate your account." The mere act of texting back 'send now' may completely compromise your personal identification information.
We advise members to delete the text without replying. Instead, call the co-op, preferably on a different phone if you did reply to the fraudulent text. Our number is 1-800-922-3486.
Lynches River Electric Cooperative does not contact members via text.